How do I get my redeem link?
Enter your Shopee order ID on the public redemption portal to instantly receive your redemption links — no account required.
Get your redeem links
Enter your Shopee order ID on the public redemption portal, and the platform returns your redemption links instantly. No account or login is required.
Find Your Order ID
Log in to Shopee, go to My Purchases, and copy your order ID. The order ID is a unique identifier for your purchase.
Visit the Redemption Portal
Open the public redemption portal in your browser. This is the buyer-facing web app provided by the seller.
Enter Your Order ID
Paste your Shopee order ID into the input field and submit. The platform validates your order through Shopee and resolves the matching redemption links.
Receive Your Links
The portal displays your redemption links for each item in your order. If a product has multiple links, you will see a directory page with all available options.
Your order must be in one of these statuses to qualify for redemption: READY_TO_SHIP, PROCESSED, RETRY_SHIP, SHIPPED, TO_CONFIRM_RECEIVE, or COMPLETED. Orders that are still pending or cancelled will not return redemption links.
If your redemption link is not working, follow the redeem link troubleshooting steps.